The Leadership Letter

Real correspondence from the people running real companies — and what it reveals about leadership.

When Your Product Commoditizes, Bundle or Bleed

If the market is racing your margin to zero, either bundle your way out of the fight or pick which piece you're willing to give away first.

Payam Shodjai (Google): SSP margins are coming down, way down, because the technology, demand and supply that SSPs offer have been commoditized. Rubicon's take home will be around 10% to 12% next quarter. I think SSP margins will stabilize at around 5%. This creates an obvious dilemma for us. AdX is the lifeblood of our programmatic business. Without AdX margins, our programmatic business doesn't seem like a worthwhile endeavor.

What if we did something courageous? We drop the AdX/Demand Product margin to a transparent 5% for undifferentiated demand. AdX Buyer revenue is $1.8B growing at 2% yoy — net revenue would go from $360M to $90M, a total loss of $270M. However, demand/performance would likely increase significantly. The message to the market: AdX is now charging 5% for basic demand — what is your SSP charging you?

Jim Giles (Google): The other important thing versus most SSPs is that we also have the ad server. Pure SSP is definitely commoditizing — ultimately, I think only SSPs that also have an ad server will survive. The combination of ad server / exchange plus data gives us cover for total costs that are higher than other exchanges.

Eisar Lipkovitz (Google): While true that 20% for just sell-side platform/exchange isn't likely justified by value, I equally don't think Rubicon can run an actual business with 5% or even 10%. Until I see DBM actually charging for Google secret sauce anything but platform fee, I'd object to any changes on the sell-side.

This edition is for members — but the daily letter is free.

One real corporate email, and the lesson it teaches, in your inbox every weekday morning. Free. Unsubscribe in one click.

Want this edition and the full searchable archive?

Start your free week →What members get →
Court Exhibit
United States v. Google LLC (Ad Tech)
1:23-cv-00108 (VAED), Doc. 1195-4, filed 2024-08-22
November 4, 2017
Public domain
View the primary source →