Andy Jassy ·Amazon ·11 APR 2024
How Amazon Turned a Loss Year Into a Cash Machine
When growth slows, the winners are the ones who quietly fix the cost base while everyone else is panicking.
Real correspondence from the people running real companies — and what it reveals about leadership.
Leader · Profile
1997–present
CEO of Amazon since 2021, having founded and built Amazon Web Services into the company's profit engine. His shareholder letters continue Amazon's tradition of explaining the operating philosophy behind the numbers.
3 letters
Andy Jassy ·Amazon ·11 APR 2024
When growth slows, the winners are the ones who quietly fix the cost base while everyone else is panicking.
Andy Jassy ·Amazon ·10 APR 2025
The biggest businesses don't start with answers — they start with a stubborn refusal to accept the current customer experience as final.
Andy Jassy ·Amazon ·9 APR 2026
Strategy isn't a straight line — it's a series of corrections that only look like a plan in hindsight.