The Leadership Letter

Real correspondence from the people running real companies — and what it reveals about leadership.

Build the Pipeline Before You Can Fill It

Knowing exactly where your strategy has gaps—and saying so out loud—is more valuable than pretending you have it all figured out.

Thanks again for making the time to meet re: our display ads strategy today. A few follow-up notes:

Current State of product strategy (three pillars): a) Platform to ACCESS the desired inventory. I think we have both the strategy as well as detailed roadmap figured out. We also completed a detailed pricing review and refresh across all products. b) Ad exchange to AGGREGATE the inventory that the platform piece gives us access to. Here I think we have the strategy (including positioning to advertisers and publishers) and the roadmap features and timing mostly figured out. One major component we are working on is AdX pricing. c) Google Content Network to MONETIZE the inventory we aggregate via Ad Exchange and all our AdSense deals. Here we believe that our high level strategy is in place (focus on performance: targeting and optimization) but the roadmap is NOT ready yet. We are working hard on this part and hope to have an initial plan covering the first half of 2009 in place in the next few weeks. It is my highest priority across all the elements of the display strategy.

In response, Joan Braddi noted: "For future reference, would be good to articulate which AdSense products fit into Ad Exchange. You mentioned 'all our AdSense deals' but think you mean AFC deals as AdSense reaches across audio, mobile, tv, search, etc. We should target the sales team with the core AdSense product most closely needed to fulfill our AdExchange goals and not confuse the ad sales or SPD team on the goals."

1. Core Message

In September 2008, Google's display ads leadership mapped their strategy across three layers: accessing inventory (platform), aggregating it (Ad Exchange), and monetizing it (Google Content Network). Two of the three layers had clear roadmaps. The third—monetization—did not. The memo is candid about this gap and flags it as the top priority.

2. What the Executive Is Really Thinking

The three-pillar structure (Access → Aggregate → Monetize) is not random. It mirrors a classic supply-chain logic applied to ad inventory. You can't monetize what you haven't aggregated, and you can't aggregate what you haven't accessed. The exec is signaling that the first two layers are solid enough to build on, but the third—where the actual revenue is generated—is still unfinished. The note that the roadmap is "NOT ready yet" (capitalized in the original) suggests the author wanted the room to understand this is a real risk, not a minor to-do.

Joan Braddi's follow-up pushes on a different problem: internal language is already getting sloppy. "All our AdSense deals" was too broad. She corrects it to "AFC deals" and flags the risk of confusing the sales team and SPD team on goals. That's a signal that precision in language matters more as the strategy grows more complex.

3. Key Management Lessons

Name Your Gaps Before Someone Else Does

What it means

The memo explicitly states the monetization roadmap is "NOT ready yet" and calls it "my highest priority."

Why it matters

Leaders who name their own gaps in writing give their teams a clear problem to solve. Leaders who hide gaps create confusion and misaligned priorities.

MBA Perspective

This connects to the Resource-Based View: knowing which capabilities you have versus which you still need is the starting point for any serious strategy. You can't close a gap you won't admit exists.

Real-world application

A startup founder running a quarterly review should explicitly list which parts of the business lack a roadmap—not just what's going well. That list becomes the actual work agenda.

Structure Your Strategy as a Chain, Not a List

What it means

The three pillars—Access, Aggregate, Monetize—are sequential. Each one depends on the one before it. This is not three separate initiatives; it is one pipeline.

Why it matters

When you treat dependent steps as independent projects, they get resourced and prioritized independently—and the chain breaks.

MBA Perspective

This is Platform Strategy and Vertical Integration thinking combined. Controlling each layer of the stack gives you leverage at every stage. A gap in any one layer limits the entire chain.

Real-world application

If you're building a marketplace, map your strategy the same way: supply acquisition → supply aggregation → demand monetization. Identify which layer is weakest and resource it first.

Imprecise Language Breaks Execution

What it means

Braddi flags that "all our AdSense deals" is too vague. She specifies it should mean "AFC deals" and warns against confusing the sales team or SPD team.

Why it matters

Strategy documents become instructions for teams. Loose language in a strategy memo becomes wrong actions in the field.

MBA Perspective

This is an execution risk, not a communication style issue. Vague inputs to a sales team produce the wrong outputs—wrong products pitched, wrong targets pursued, wrong deals closed.

Real-world application

Before distributing any strategy memo to a sales or product team, have one person outside the core group read it and flag every term that could mean more than one thing.

Prioritize Ruthlessly and Say It Explicitly

What it means

The author says the monetization roadmap is "my highest priority across all the elements of the display strategy."

Why it matters

When everything is important, nothing is. Naming a single top priority in writing forces clarity—for the writer and for the team.

MBA Perspective

This is basic resource allocation logic. Capital and attention are finite. The exec is publicly committing to where both will go first.

Real-world application

At your next team or board meeting, state your single highest priority out loud. If you can't name one, that's the problem to solve first.

4. Strategic Analysis (MBA Style)

Competitive Strategy

The Access → Aggregate → Monetize framework is a deliberate attempt to control the full display advertising stack. By owning the platform that accesses inventory, the exchange that aggregates it, and the network that monetizes it, a single company can capture value at every layer. This is textbook vertical integration in a two-sided market.

Risk Analysis

The biggest near-term risk named in the document is the missing monetization roadmap. Without it, the first two layers—however well-designed—don't generate revenue. A secondary risk is internal misalignment: if the sales team pursues the wrong AdSense products to support AdX goals, the strategy misfires even if the product roadmap is correct.

Build vs Buy Analysis

The document does not mention acquisitions. Context is unclear on whether the exchange or platform components were built internally or acquired. What the document does reveal is that all three layers are being developed and managed together under one strategy review—suggesting an integrated, coordinated build approach at the time of this memo.

Market Dynamics

In 2008, display advertising was fragmented. Publishers, ad networks, and advertisers were connected through multiple intermediaries. A company that could consolidate access, aggregation, and monetization into a single stack would have structural advantages in pricing, data, and speed. The three-pillar structure suggests awareness of this fragmentation and a deliberate move to reduce it.

Long-Term Strategic Implications

If all three layers mature and integrate, the result is a closed-loop system: Google controls where ads appear, how inventory is priced, and how performance is optimized. That creates strong Switching Costs for both publishers and advertisers. If the monetization layer (pillar three) fails to come together, the access and aggregation investments produce no return and competitors with better monetization tools gain the advantage.

5. Hidden Insights

The capitalization of "NOT" is deliberate. In a professional email summarizing a meeting, all-caps is unusual. It signals the author wanted the gap to register as a real risk, not a minor item still in progress.

Braddi's correction implies a sales alignment problem is already forming. She's not just editing language—she's flagging that the wrong framing is already circulating. The fact that she raises it as "for future reference" suggests this ambiguity may have come up in the meeting itself.

Pricing appears at every layer. The memo mentions a "detailed pricing review and refresh" on pillar one and "AdX pricing" as an open question on pillar two. Pricing is treated as a strategic variable, not an operational afterthought—which makes sense when you're setting the terms for an entire market's inventory transactions.

The timeline is tight. The memo is dated September 3, 2008. The author hopes to have an initial monetization plan in place "in the next few weeks" covering the first half of 2009. That's a narrow window to build a roadmap for the revenue-generating layer of a multi-product platform strategy.

Court Exhibit
United States v. Google LLC (Ad Tech)
1:23-cv-00108 (VAED), Trial Ex. PTX0032 — DOJ public archive
September 3, 2008
Public domain
View the primary source →