The Leadership Letter

Real correspondence from the people running real companies — and what it reveals about leadership.

Use Your Hot Product to Lock Customers Into Your Platform

When you have a product everyone wants, the real question isn't how to sell it — it's what else you can pull through the door with it.

We are very excited that you guys have integrated AdX Mobile directly into the Octagon SDK, so that we can sell it as a stand-alone solution (without XFP). Quite frankly I think it will fly off the shelves, and we are starting to look for some early Beta partners for you now. Having said that, I am concerned about 3 things: a) Many of our target publishers are using third party ad servers or mediation platforms. I think we should have a clear testing and integration plan, so that we can certify these partners. I would start with Mocean, Admarvel, and Nexage. b.) We should figure out first level support for the publishers that will utilize this solution. c.) While I know I might be in the minority, I would like to stress that I think that it is too early to give AdX to non-XFP partners. Most of them will give the tag/SDK to third party ad servers, and yield management companies. These companies will claim 'AdX integration' and use this lever to sell their own solutions. This is an amazing time to 'lock in' impressions by offering XFP to publishers with full AdX dynamic allocation. AdX can serve as a tool to pull publishers onto XFP. By allowing third parties to integrate with AdX mobile web/app we are giving away this advantage. Dynamic allocation allows AdX to see all XFP impressions. We lose this advantage behind other ad servers. Ad Servers are sticky and hard to replace. The next 12 months are a very good time to switch publishers over. That opportunity will pass. Do we really want to miss it?

1. Core Message

Marc Theermann is reacting to a product decision: AdX Mobile can now be sold as a stand-alone product, separate from Google's ad server XFP. He likes the demand ("it will fly off the shelves") but pushes back on the strategy. He argues that giving AdX to non-XFP publishers wastes a rare chance to pull publishers onto XFP. He flags three concerns: third-party integration testing, publisher support, and — most importantly — the strategic cost of unbundling.

2. What the Executive Is Really Thinking

Theermann sees AdX Mobile not as a product, but as bait. Publishers want AdX demand. If they can only get AdX by also adopting XFP (with "full AdX dynamic allocation"), Google captures the ad server — which he calls "sticky and hard to replace." Selling AdX stand-alone hands that leverage to competing ad servers and yield managers, who will market themselves as "AdX integrated" and use Google's own demand to win publishers away. He explicitly names a window: "The next 12 months are a very good time to switch publishers over. That opportunity will pass."

3. Key Management Lessons

Bundle the hot product with the sticky product

What it means

When one product is in high demand and another is hard to switch out of, sell them together. Use the demand magnet to plant the sticky asset.

Why it matters

Demand is temporary. Lock-in compounds. Trading short-term sales velocity for long-term platform position is usually the better trade — if your window is real.

MBA Perspective

This is classic Switching Costs strategy. Theermann notes ad servers are "sticky and hard to replace," so winning the ad server seat is worth more than a quick AdX sale.

Real-world application

A fintech with a viral budgeting app should think hard before licensing its core engine to competing banking apps. The app is the magnet; the banking relationship is the moat.

Watch who resells your advantage as theirs

What it means

Third parties will integrate with your hot product and then market "X integration" as proof their own solution is good enough.

Why it matters

Your brand and demand become a feature in someone else's sales pitch — often against you.

MBA Perspective

This is a Platform Strategy question: do you let complementors ride your rails, or do you keep the rails closed to force direct adoption? Theermann wants closed, at least for now.

Real-world application

API companies face this constantly. Offering open integrations grows reach but lets competitors wrap your value and resell it. Sometimes a closed period early on builds the direct customer base first.

Name the window

What it means

Good strategic memos don't just say "act now." They specify why the window is open and when it closes.

Why it matters

Urgency without a clock is just noise. A named window forces a decision.

MBA Perspective

First-Mover Advantage only matters if the market is still up for grabs. Theermann is arguing the ad server market is mid-shift to mobile — a one-time chance to reset publisher defaults.

Real-world application

When pitching a strategic bet internally, attach it to a specific external clock: a competitor's launch, a platform shift, a regulatory deadline.

Operational readiness is part of the strategy

What it means

Before launching, Theermann flags two boring things: a "clear testing and integration plan" for third-party ad servers (Mocean, Admarvel, Nexage) and "first level support" for publishers.

Why it matters

A strategic win can die in execution. Half-integrated partners and unsupported publishers turn a hot product into a brand problem.

MBA Perspective

Resource-Based View: the product is only as good as the operational capability around it. Demand is necessary but not sufficient.

Real-world application

Before expanding a B2B product to a new channel, build the certification path and the support tier first. Demand will burn out faster than you can hire.

Disagree on the record, in writing

What it means

Theermann opens by praising the product, then says clearly: "I know I might be in the minority" but disagrees with the stand-alone direction.

Why it matters

Decisions get better when dissent is documented before launch, not after results come in.

MBA Perspective

Not a framework — a management habit. Disagree-and-commit only works if the disagreement was actually voiced.

Real-world application

When you think leadership is making the wrong call, write a short, specific memo: what you agree with, what concerns you, what you'd do instead. Send it before the decision is final.

4. Strategic Analysis (MBA Style)

Competitive Strategy

The strategy Theermann advocates is tying: use the most-wanted product (AdX demand) to win the stickiest seat (XFP ad server). Selling AdX alone undermines that tie.

Risk Analysis

The risks he names: (1) third-party ad servers and yield managers using "AdX integration" as a sales weapon against Google's own ad server; (2) losing visibility into impressions, since "dynamic allocation allows AdX to see all XFP impressions" — a data advantage that disappears behind other servers; (3) missing a 12-month window to convert publishers.

Build vs Buy Analysis

Not directly applicable. The relevant choice here is Bundle vs Unbundle. Theermann argues bundling AdX with XFP captures more long-term value than unbundling to maximize short-term AdX adoption.

Market Dynamics

The document reveals a mobile ad market still forming: publishers haven't locked in ad servers for mobile yet, third-party mediation players (Mocean, Admarvel, Nexage) are real alternatives, and switching costs are about to harden. This is the moment before category defaults set.

Long-Term Strategic Implications

If Google holds AdX inside XFP, it likely captures more ad server share and preserves the data feedback loop from dynamic allocation. If it sells AdX stand-alone, it grows AdX faster but lets rival ad servers persist — and lets them sell against Google using Google's own demand.

5. Hidden Insights

  • Data is part of the moat, not just revenue. "Dynamic allocation allows AdX to see all XFP impressions" — Theermann is quietly defending an information advantage, not just a revenue stream.
  • He sees competitors using Google as a feature. The fear that mediation platforms will "claim 'AdX integration' and use this lever to sell their own solutions" shows awareness that being the demand source can make you a commodity input.
  • Mobile is treated as a one-shot land grab. The "next 12 months" framing implies mobile ad server defaults are about to lock for years.
  • Internal disagreement on bundling. "I might be in the minority" suggests others at Google favored faster, broader AdX distribution — a recurring tension between growth and lock-in.
Court Exhibit
United States v. Google LLC (Ad Tech)
1:23-cv-00108 (VAED), Trial Ex. PTX0114 — DOJ public archive
September 10, 2012
Public domain
View the primary source →